Terms and Conditions

Policies: Room 1 Policies

Cancellation Policy: No cancellation charge applies prior to 18:00 hrs. (local time) on the day of arrival. After 18:00 hrs. the reservation will be released without any notice.

Guarantee Policy: No credit card required

Terms & Conditions: PRICING - All rates shown online are per room per night (unless otherwise stated). Rates are subject to change without notice. However, your rate is guaranteed once you receive a booking confirmation.

PAYMENT- Different payment methods depending on rate conditions

(a) pay at the hotel upon arrival.

(b) pre-paid in full by credit card at the time of booking.

 

CANCELLATION/NO SHOW

(a) UNRESTRICTED reservation -

Cancellations or modifications of reservations without restrictions are free of charge until 18:00 hrs. (local time) on the day of arrival unless your reservation is guaranteed by credit card, 100% of the first night will be charged in case of No Show or Failure to cancel.

(b) RESTRICTED reservation -

It is not possible to modify or cancel this reservation in any case. The total costs for all room nights will be charged directly after your reservation is made.

Please note that the credit card which is used to make to booking needs to be shown upon check-in. The name of the booker needs to be the same as the name on the credit card.

REFUND - For all refunding cases, if there is any transaction fee, the hotel will NOT be responsible for such fee. The customer is responsible for the full amount charged by banks or financial institutions.

The transactional refund period also depends on how fast the banks in the customer’s country process the transactions.

 

CHILD POLICY: Children aged below 18 years are not allowed to check in without their parents. Free for 1 child under 12 years sharing parents' room and using existing bedding.

 

EXTRA BED is not available at the property. An extra person will be charged THB 150 per day sharing an existing bed.

  • CHECK-IN time 14:00 hrs.
  • CHECK-OUT time 12:00 hrs.

Early Check-In & Late Check-Out -  Subjected to room availability.

  • The 1-day charge for early arrival check-in before 6:00 hrs.
  • The half-day charge for late check-out between 13:00 - 16:00 hrs.
  • Full day charge for late check-out from 16:00 hrs onward.

 

PETS are not allowed.

PARKING is available for free.

Non Smoking room.

Guests are required to present an ID Card / Passport upon check-in.

 

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