Benefits for HOP INN REWARD Members

Join HOP INN REWARD today – it’s free!

Blue status

  • HOP INN REWARD members who have stayed at HOP INN Hotels for 0 -24 nights.
  • Member rate starts from 5% discount based on location and requested period.
  • Earn points each time you book. 1 night = 100 points (THB 25 value) 
  • Early check-in upon room availability from 6:00 AM and late checkout at 2:00 PM (subject to room availability)

 

Gold status

  • HOP INN REWARD members who have stayed at HOP INN Hotels for a total of 25 nights per year are upgraded to this level. 
  • Member rate starts from 5% discount based on location and requested period.
  • Upper-level members earn Double Points for every booking! 1 night = 200 points (THB 50 value).
  • Early check-in upon room availability from 6:00 AM.  
  • Guaranteed late checkout at 4:00 PM.  
  • Receive extra points on your birthday.
  • Surprise and Delight.

 

How to earn and redeem points

  • TO EARN points, book directly through our website at www.hopinnhotel.com, our official Facebook pages or Line OA @Hopinnhotel, or make a reservation via our call centre: 02-659-2899
  • TO REDEEM points, make a reservation by using reward points as a discount through www.hopinnhotel.com, our official Facebook pages or Line OA @Hopinnhotel
  • Reward points can be redeemed from the first point earned. Use your HOP INN REWARD points on your next booking as an instant deduction on room rates or collect more points for bigger savings or even a free room – the choice is yours!

 

i.e.: How to use points 

  1. Book a 600 THB hotel stay, redeem your 100 points to save 25 THB.
  2. Pay only 575 THB for your room

 

Membership Conditions

  • HOP INN REWARD membership is open and available to all persons of legal age (at least 18 years) or who has the legal capacity to sign a contract.
  • Membership cannot be used by anyone other than the individual member.
  • Members rate can book a maximum of 2 rooms per booking, the member needs to stay in the same hotel and over the same period.
  • Membership and benefits cannot be sold loaned, or transferred.
  • Members must be present and check-in by themselves. Otherwise, the price will be adjusted according to Best Available Rate based on the stay date.
  • The member agrees to receive electronic communications relating to the operation of, and services offered by, the program including information messages.
  • The receipt or official tax invoice to be issued will reflect the actual payable amount after deductions.
  • Gold status has to stay 25 nights per year (365 days from January to December)

 

Membership Registration

 

Eligibility to Earn Points

  • Points can only be earned by booking directly at www.hopinnhotel.com or through the HOP INN Thailand Call Center.
  • Each member is entitled to get only 100 points (Blue status) or 200 points (Gold status) per night (1 membership / 1 night)

 

Ineligibility to Earn Points

  • Bookings made via a 3rd party: Online Travel Agents (Agoda, Booking.com, etc.)
  • Bookings made via a travel agency in the form of a group or individual traveller
  • Group bookings
  • Vouchers purchased at a travel fair or other discounts and promotions
  • Day use or non-overnight stays
  • Cancellations or no show

 

Redeeming Rewards Points

  • Points may only be redeemed by booking directly at www.hopinnhotel.com, our official Facebook pages or Line OA @Hopinnhotel
  • Redemption applies to any non-contracted rate publish in www.hopinnhotel.com
  • Your earned points can be used either for full or partial payment.
  • Points can be redeemed at any HOP INN Hotel across Thailand and the Philippines.
  • A point is valid for a period of two (2) years from the date it was earned.
  • If a member does not redeem points within two (2) years, points earned will be lost without prior notice. Members will also not be able to restore or transfer these points

 

Members Profile

  • Members’ personal information used to register can be retrieved and edited by accessing the HOP INN Reward Guest Portal.
  • Members can check their reservation history and points balance by accessing the guest's loyalty portal. Other Information
  • A breach by a member of the terms and conditions, abusive or fraudulent use of the membership or points, communication of falsified information and/or objectionable behaviour (in particular regrettable malicious or insulting behaviour toward hotel staff or customers) may result, at the sole discretion of the administrator of the program, to cancellation of points earned, suspension or termination of the member’s account without prejudice to the administrator of the program.
  • The hotel reserves the right to update, amend, or remove information from the Program without prior notice.
  • By joining HOP INN Reward, the member agrees to receive electronic communication related to the operation of, and service provided by, the Program; including information messages, points statements, and information regarding the operation of the member’s account. If the member no longer wishes to receive this information considered essential to the Program’s operation, the member shall agree to terminate his / her account.
  • In case a member terminates his / her account, the points accumulated will be lost and cannot be exchanged to the cash value.

 

HOP INN REWARD Contact Center